I would like to express my appreciation for the services provided to me when I had a family of squirls living in my attic. In particular, I was very impressed with your representative, Mike Cooper. I work for an engineering consulting firm and am an advocate of employee safety. I was home when Mike came with another employee. Before they started the job, they talked about their plan. In my business, this is equivalent to a task card. While they were executing the job they continued to communicate. They also used their personal protective equipment properly. It is very clear that Mike has excellent supervisory skills. He represents your company in a very positive way. Thank-you again for taking care of my problem. The contractor has sealed the hole where they were getting in and hopefully I will not have a problem again. But if I do, I know who to call.